Why this job is important

As a Billing & Collections Specialist – Italian Market, you play a critical role in supporting Kantar’s financial health and client relationships across the Quote to Cash (Q2C) cycle.

You will be responsible for managing both billing and collections activities, ensuring accurate invoicing, effective credit control, and timely cash collection. Working closely with internal stakeholders and third-party partners, you will help identify risks early, resolve issues efficiently, and improve financial processes across the business.

This role sits at the intersection of finance, data, and stakeholder management. Your work directly contributes to cash flow, compliance, and delivering a strong client experience.

What you’ll be doing

• Managing end-to-end billing activities, ensuring invoices are accurate, timely, and compliant
• Monitoring customer accounts and ageing reports to manage outstanding balances and credit risk
• Collaborating with internal teams and third-party partners to support billing execution and collections performance
• Resolving billing and payment disputes, identifying root causes and implementing preventative actions
• Analysing KPIs and preparing reporting to support visibility, control, and decision-making
• Ensuring compliance with Q2C policies, controls, and audit requirements
• Driving continuous improvement across billing and collections processes to enhance efficiency and standardisation

The ideal skills & experience

• Degree in Finance, Accounting, Business Administration, or a related field
• Experience in Billing, Collections, Credit Control, or Order-to-Cash (Q2C) environments
• Strong understanding of billing processes, credit management, and compliance requirements
• Fluent in Italian and English
• Strong analytical skills with attention to detail and confidence working with financial data
• Excellent communication and stakeholder management skills
• Proactive, solutions-focused mindset with a continuous improvement approach
• Proficiency in Microsoft Office (especially Excel) and ERP systems

What’s in it for you

• Hybrid working with two to three days in the office
• Up to 25 days off, life leave, plus your birthday off and two days paid for volunteering
• Meal card and flexible benefits where you are allocated funds to spend on a variety of benefits such as transport cost, education related and more