About the Role

As an Associate, Client Service – Creative, you will support the delivery of market research projects that help clients understand and improve the effectiveness of their creative and advertising strategies.

You will work closely with internal teams and clients to ensure projects are delivered with excellence, accuracy, and efficiency while building your expertise in Kantar's Creative solutions, research methodologies, and analytical approaches.

This is an excellent opportunity for someone early in their career who is passionate about market research, consumer insights, data analysis, and client service.

Key Responsibilities

Project & Client Support

• Support Creative research projects for low- to medium-complexity accounts with guidance from managers.

• Assist in project planning, timeline management, and coordination with operational teams.

• Support questionnaire development, sample design, and analytics planning.

• Participate in client research design discussions and questionnaire reviews.

• Contribute to the preparation of reports, dashboards, and client presentations.

• Monitor project progress and proactively identify potential issues and solutions.

• Ensure high-quality project delivery through thorough quality control checks.

Research & Analytics

• Support data analysis and insight generation.

• Review open-ended responses (verbatims) and research dashboards.

• Assist in creating meaningful storylines and presentation materials.

• Develop expertise in Kantar's research methodologies, tools, and Creative solutions.

Collaboration & Team Contribution

• Partner with internal stakeholders across operations, project management, and analytics teams.

• Share knowledge and support onboarding of new team members.

• Participate actively in training and continuous learning opportunities.

• Contribute to process improvement, efficiency initiatives, and innovation efforts.

• Foster an inclusive, collaborative, and positive team culture.

What We're Looking For

Qualifications

• Bachelor's degree in Marketing, Market Research, Social Sciences, Business, Statistics, Psychology, Sociology, or a related analytical field.

• 1+ years of professional experience, internships, or participation in relevant development programs (such as MMR programs).

• Previous market research experience is preferred, particularly with quantitative methodologies.

Skills & Experience

• Strong project management, prioritization, and time-management skills.

• Excellent attention to detail and ability to manage multiple projects simultaneously.

• Strong written and verbal communication skills.

• Analytical thinking and problem-solving abilities.

• Proficiency in Microsoft Office applications.

• Ability and willingness to learn research, analytics, and proprietary business tools.

• Self-motivated, curious, and proactive mindset.

Technical & Analytical Capabilities

• Passion for consumer insights and market research.

• Interest in learning research methodologies, analytical techniques, and Kantar solutions.

• Ability to interpret data and contribute to high-quality research outputs.

Kantar Benefits

We provide a comprehensive, highly competitive benefits package, including

• Medical plans with comprehensive, affordable coverage for a range of health services

• Health Savings Account/FSA

• Dental, Vision and benefits to cover unique healthcare needs

• Wellness Program

• 401k with match

• Tuition Reimbursement, Commuter benefits

• Unlimited PTO

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

The salary range for this role is 75,000- 80,000 Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. 

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. 

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.