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Global Client Manager
Location: Austin, West 5th Street
Posted: 6 Days ago
Job Type: Regular
Ref: R091310
A man having a conversation with a female colleague, whilst sat on whit comfy chairs.

Introduction

We go beyond the obvious, using intelligence, passion, and technology to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply.

Join Kantar ComTech as a Global Client Manager and expand your expertise in the technology industry. In this role, an entrepreneurial mindset and the flexibility to manage multiple projects will be essential. You will play a key role in crafting compelling stories for our clients, empowering them to make informed decisions using our world-class consumer panel data.

This global position offers the opportunity to work with some of the world’s most influential technology brands. As the primary point of contact for the client, you will bring experience in managing high-value corporate accounts, shaping deliverables, and identifying and converting commercial opportunities.

Contribute to our business growth and advance your career in a successful company full of opportunities.

Role Responsibilities Kantar’s Worldpanel Division is the global leader in shopper behavior insights. Through continuous monitoring, advanced analytics, and tailored solutions, we empower brand owners, retailers, market analysts, and government organizations to make impactful decisions.

In this Client Manager role, you will:

  • Build and strengthen relationships with client stakeholders, understanding and addressing their key business questions.
  • Develop expertise in the technology sector while enhancing your analytical skills to craft data-driven stories that drive client decisions.
  • Receive comprehensive training to use our tools and solutions for data analysis, insight development, and presentation delivery.
  • Identify and capitalize on commercial opportunities by embedding yourself in the client’s business and delivering best-in-class insights.

Person Specification We are looking for someone with:

  • Proven ability to manage and grow high-value corporate accounts, ensuring data accuracy, timeliness, attention to detail, and proactive communication.
  • An engaging communication style, coupled with curiosity and enthusiasm for the markets our clients operate in.
  • Experience translating complex datasets into actionable insights and strategic recommendations.
  • A passion for understanding consumer behavior and the commercial acumen to support business growth.
  • Adaptability to change and the ability to thrive in a fast-paced environment.
  • Comfort engaging with clients at all seniority levels, including Director and VP, presenting insights with confidence.
  • Previous experience in the technology or telecom industries, particularly consumer electronics, is preferred.
  • Willingness to travel regularly, including client meetings in Plano, TX, and other locations as required.

Essential Knowledge & Experience

  • Bachelor’s degree in marketing, social sciences, or related analytic disciplines.
  • 2+ years of professional experience, ideally in market research with exposure to quantitative methodologies.
  • 2+ years of success in client-facing roles with a strong track record in relationship management.
  • Strong time management and organizational skills, with the ability to manage competing deadlines.
  • Proficiency in Microsoft Office, Google Suite, and the ability to master data management tools.
  • Exceptional attention to detail, collaboration skills, and the ability to manage multiple work streams.
  • Strong verbal and written communication skills, including logical reasoning and problem-solving.
  • A proactive, results-driven attitude with a natural curiosity and eagerness to take initiative.

Rewards As a Client Manager, you will gain unparalleled commercial exposure, presenting insights and strategic perspectives to some of the most recognized global brands.

What you can expect:

  • Comprehensive training designed to set you up for success in delivering impactful insights.
  • Opportunities to present your work and ideas directly to senior management, with ongoing career development and support.
  • Accelerated career paths with a focus on internal promotions, recognizing talent and growth.
  • Flexible hybrid working arrangements.

Kantar Benefits

  • Comprehensive medical plans offering affordable coverage for a range of health services.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • Dental, Vision, and coverage for unique healthcare needs.
  • Wellness Program.
  • 401(k) with company match.
  • Tuition Reimbursement and Commuter Benefits.
  • Unlimited Paid Time Off (PTO).

About Kantar

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Apply Now
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