If you are passionate about all things shopper, enjoy a challenge and thrive in a commercial environment then this role could be for you. As a PanelVoice Manager your work will have a direct impact on our clients success, building highly actionable survey-powered solutions that help our clients' brands and businesses grow.

PanelVoice is our custom questionnaire service, powered by our multitude of behavioural panels. It's a specialist area that uses unique knowledge of shopper behaviour combined with technology-enabled platforms to identify key shopper attitudes and purchase choices clients need to win to grow their brands.

This is an exciting time to join an outstanding team, growing double digits and identified as a growth platform for our business, and where you can play a key role in helping to shape the evolving offer for future growth.

The PanelVoice Manager is responsible for selling, building and running tailored quantitative projects across our broadest range of clients predominantly within FMCG categories. Training on advanced analytical solutions in the PanelVoice portfolio is included, allowing you to develop your skillset at Kantar further by working in a more ad hoc ‘custom-style’ environment. Additionally, provides direct responsibility over the creation of new, compelling insights for your clients. The overall offer focuses on shopper, innovation, category and brand strategy. As it is developing all the time, you will also get the opportunity to shape this.

The key to the role is unlocking client potential by encouraging your colleagues who work day-to-day with their clients. You will do this through partnering with them to build knowledge, offer ideas, listen to their client/industry issues and ultimately build a strong network for the offer. As the eyes and ears of the service, it's crucial to listen to feedback of newer clients and develop new commercial ideas for innovation.

As a senior role within the team, there will be heavy involvement in the department strategy - championing the service, improving levels of insight, maintaining levels of data quality as well as the service development and deliverables.
 

Key outcomes

• Revenue and building future growth: Delivery against commercial team targets and finding opportunities to meet and exceed these. Raising awareness of our offer internally and externally, identifying new opportunities through listening to client needs and bringing new insights to our solutions.
• Clients: Act as the senior contact on all clients you work with – setting an example to the team by adding new value through our ideas and delivering best-in-class projects, meaning they come back to work with us time and time again.
• Execution: Manage and implement projects by working with the Operations team (DP & Field); starting with advising on the project (EWNs), designing sample, testing out scripts and providing analysis plans for processing tables.
• Insight: Brief, pitch and own solution design as well as leading client operations on projects. This involves writing questionnaires and adding inputs to a storyboard (for client delivery), delivering the insights needed to be combined with actual shopper behaviour. You will be responsible for the quality of the work as well as advising client service lead and other project team members.
• Team: This role doesn’t have any line manager responsibility as yet. However, working with Operations and CS teams would require working with and managing other teams.
   

Capabilities

• Commercially strong and able to spot sales opportunities and convert them.
• Custom research or questionnaire knowledge a real advantage.
• Be a standout colleague and be able to ‘bring people with you’ in the work you do
• Excellent proposal writing skills
• Be confident creating solutions that connect insights to clients plans or strategies
• Strong analytical skills with the ability to put together insightful and impactful presentations, and support others in doing so.
• Confident and experienced presenter who is able to present to large groups whether in a pitch or a presentation and have real impact in doing so.
• Good attention to detail, strong organization and time management skills.
• Willing to embrace, drive and suggest change.
• Build strong networks internally with account teams & externally with clients.
• Custom / ad-hoc experience highly desirable, or strong background in account management roles
   

Company benefits

• 22 days holiday annually
• Employee Assistance Programme
• Private Medical & Dental Insurance
• Life Assurance & Income Protection
   

Join us

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity, therefore we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.