Role Overview
The Accounts Receivable Manager is responsible for overseeing key Quote-to-Cash activities across multiple markets, with particular focus on billing, collections, cash optimisation and operational controls. The role provides coordination across Finance, local market teams and operational teams to ensure effective billing and collection processes, appropriate management of AR risk, and resolution of complex customer-account issues.
The role also supports Q2C transformation initiatives and cross-market finance projects, including e-invoicing, collections technology and global client rebate processes.
Role Description
- Responsible for leading and developing the team of Q2C - Credit and Collections Analysts
- Oversee billing-related issues and work with commercial and local Finance teams to ensure invoices are raised accurately and promptly.
- Provide guidance to business stakeholders to assist with unlocking specific collection issues or resolving disputes
- Guarantee efficient collections, maximize cash flow, reduce overdue payments, and decrease bad debt write-offs.
- Coordinate and calculate rebate requirements for global clients, including review of commercial agreements and estimated rebate percentages.
- Monitor Customer Performance Indicators (CPIs) and Key Performance Indicators (KPIs)
- Supervise the accurate and timely application of customer payments.
- Support cash forecasting activities.
- Coordinate with accounting teams to ensure accurate reporting.
- Ensure compliance with financial regulations and company policies.
Role Requirements & Capabilities
- Degree in Management/Accounting/Business Administration or equivalent
- Solid understanding of billing, collections, cash flow and customer-account reconciliation
- Experience with large and complex customer accounts
- Fluent English
- Clear leadership and able to shape future decisions.
- Adapts to change objectives and priorities to deliver results.
- Clear communication within the company missions and values
- Willingness to work flexibly across geographic time zones during peak periods such as period end
- Knowledge of key business process technologies, including Enterprise Resource Planning (ERP) systems
- Self-disciplined with ability to work independently and under stress and pressure, target and result driven, energetic and driven with a real hand on approach to the job.
- Experience in managing remotely and large teams.
- Ability to manage process improvements and finance transformation initiatives
Please be aware, the majority of our roles are hybrid, working three days a week in our office.
We’re not able to offer visa sponsorship or help with relocation support for this role. Please make sure you’ve got the right to work in the country where this role is located before applying.
Why join Kantar?
Kantar is one of the most recognised and trusted brands in its industry, with unmatched depth of experience and global reach. What makes this moment different is how much is changing at once.
We are working on the world’s most influential brands, investing in AI and technology, and evolving how intelligence is delivered. The work is becoming more connected, more dynamic and more impactful.
People joining Kantar now are not stepping into something finished. They are joining a business that is evolving, and they will help shape what comes next.
If you want to work on iconic brands, solve complex problems, learn from exceptional people and do work that genuinely makes a difference, we would love to hear from you.
