Why this job is important

At Kantar, our Quote to Cash (Q2C) teams play a vital role in supporting our customers from the moment services are requested through to accurate invoicing and successful payment. As a Q2C Billing Specialist, you will help ensure billing activities are accurate, compliant, and consistently delivered to a high standard.

This role supports the smooth running of billing operations across the business, contributes to continuous process improvement, and helps Kantar deliver a strong customer experience while meeting financial and regulatory requirements

What you’ll be doing

• Supporting and performing the end‑to‑end billing process for Kantar’s customers, ensuring invoices are timely, accurate, and compliant
• Working closely with third‑party project commissioning teams to support billing management and smooth execution of processes
• Identifying opportunities to improve and optimise billing processes, driving efficiency and standardisation
• Ensuring adherence to Group Quote‑to‑Cash (Q2C) policies, controls, and defined standards
• Maintaining and updating Standard Operating Procedures to ensure processes are clearly documented and audit‑ready
• Collaborating with Q2C teams and the wider Finance function to resolve billing queries effectively
• Acting as a key point of contact for billing‑related queries, providing clear and timely support to internal stakeholders
• Preparing and maintaining reports to monitor billing activities, supporting visibility, compliance, and continuous improvement

The ideal skills & experience

• A degree in Finance, Accounting, Business Administration, or equivalent practical experience
• Experience working in Billing, Order to Cash, or Quote to Cash environments
• A strong understanding of billing processes, controls, and compliance requirements
• Fluency in German and English
• Strong attention to detail, with the ability to manage multiple priorities
• A proactive, solutions‑focused mindset with a continuous improvement approach
• Strong communication and stakeholder management skills
• Ability to collaborate effectively across teams and functions
• Full proficiency with Microsoft applications, including Excel, Word, PowerPoint, and Outlook
• Experience using ERP systems and billing or finance workflow tools
• Willingness to work flexibly across geographic time zones during peak periods, such as month‑end

What’s in it for you

• Hybrid working with two to three days in the office
• Up to 25 days off, life leave, plus your birthday off and two days paid for volunteering
• Meal card and flexible benefits where you are allocated funds to spend on a variety of benefits such as transport cost, education related and more