As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.

Our versatility, scale, technology, and expertise enable our 5000 people across Latin America, Europe, the Middle East, Asia Pacific, North America, and Africa to understand audiences and help the world’s leading organisations succeed and grow.

Job Title: Process and CI consultant

Location: Sant Cugat, Cami de Can Calders España

#LI-Hybrid #LI-MB1 #LI-KantarMedia

Role Description        

We are seeking a Process Consultant that drives impactful process improvement initiatives across the organization. Acting as a trusted advisor, this role is responsible for standardizing, implementing, and optimizing critical processes to enhance efficiency and performance. By leveraging expertise in continuous improvement, the consultant ensures that solutions align with organizational goals and deliver measurable, sustainable outcomes, fostering a culture of innovation and continuous progress. The Internal Process & CI Consultant works closely with the Head of Process Consultancy, ensuring alignment with the global strategy and contributing to the broader objectives outlined in the 5YP and other strategic business initiatives.

Role Responsibilities

• Support and drive process improvement initiatives aimed at enhancing operational excellence by simplifying processes, fostering innovation, improving efficiency and developing new ways of working.
• Conduct detailed analyses to identify inefficiencies and areas for improvement within existing processes, ensuring alignment with organizational goals. Guarantee that changes are sustainable, effectively implemented, and their impact on performance is measurable.
• Serve as a consultant for the design and deployment of efficient operational processes, ensuring the creation of robust and scalable solutions that enhance operational performance across the organization.
• Play a key role in operational decision-making, ensuring that processes are designed to be replicable and adaptable across different regions and contexts.
• Provide support and ongoing assistance in developing customized operational solutions aligned with the Ops & IT development pipeline, streamlining processes, systems and tools to create a more efficient and effective work environment.
• Act as the link between local operations to facilitate cross-functional teamwork ensuring alignment and knowledge sharing to foster a culture of standardize processes, best practices sharing and continuous improvement.
• Develop key performance indicators to assess the processes and service performance and the impact of process improvement initiatives, providing insights to stakeholders and supporting tools and systems to guarantee data is driven through valid and connected sources.
• Collaborate as part of the global Continuous Improvement team to execute, monitor, and refine the program.
• Support operations teams spanding from Malaysia to Costa Rica, based on defined priorities and in coordination with the line manager to ensure smooth and efficient collaboration across teams/regions.

Required

• Proficiency in Lean Six Sigma methodology (green belt certification or more).
• Demonstrated experience in process mapping and process improvement methodologies.
• Experience in the implementation of continuous improvement tools and techniques, such as Kaizen and DMAIC (Define, Measure, Analyse, Improve, Control).
• Ability to lead end-to-end process improvement projects effectively.
• Proficiency in using and developing within MS online tools such as SharePoint, Power Automate, and Power BI
• Proficient in spoken and written English 

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration.  We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients.  Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com