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Project and Service Manager
Location: Mumbai, The ORB Building
Posted: 6 Days ago
Job Type: Regular
Ref: R098638
Three Indian colleagues are working together. From left to right. A man with a short brown beard is smiling across at two female colleagues. He is wearing a white shirt. In the middle, a female colleague is working at a silver laptop and has dark hair to just past her shoulders. She is wearing a blue shirt. Finally there is a second woman making notes in her notebook. She is wearing a white patterned scarf and blue and red patterned elbow length top. Her hair is in a braid.

Why this job is important

In this role, you’ll be instrumental in driving finance transformation across our organisation. You’ll lead initiatives that streamline financial processes, enhance governance, and improve the accuracy and efficiency of our reporting and analysis. By implementing best practices and leveraging automation, you’ll help us deliver robust financial services that support business growth and resilience. Your expertise will enable us to optimise resource allocation, strengthen compliance, and foster collaboration between finance and other business functions.

What you’ll be doing

  • Establish and maintain governance frameworks and performance metrics
  • Manage vendor and contract relationships, ensuring compliance and collaboration
  • Drive continuous improvement and automation initiatives
  • Plan and deliver complex projects and programmes within agreed scope, timelines, and budgets
  • Lead cross-functional teams across global locations, engaging stakeholders and reporting to senior leadership

The skills & experience needed as Project and Service Manager

  • Strong leadership and stakeholder management skills
  • Experience in service management and project delivery, ideally in a global environment
  • Knowledge of project management methodologies (Agile, Waterfall)
  • Analytical mindset with a passion for process improvement
  • Excellent communication and change management abilities
  • Degree in Business Administration, Finance, or related field
  • Professional certifications (ITIL, PMP, PRINCE2) are a plus

What’s in it for you

At Kantar, we understand the importance of looking after our people. We offer a flexible working environment to support your health and wellbeing. We are dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers, and communities. We encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

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