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PR & External Communications Manager
Location: London, Grays Inn Road
Posted: 2 Days ago
Job Type: Regular
Ref: R099175
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A group of four women are laughing together. From the left: the first woman has long brown hair with pink streaks in the front. She is wearing a brown and orange tweed-esque jacket. The next woman is wearing a pink shirt and has long brown hair, with gold hoop earrings. She is looking at the first woman. The third woman has on a plain white top and pink cardigan. She has long brown curly hair and wears glasses. The final woman has long blonde hair and is wearing a short-sleeved black top.

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.

Job Title: PR & External Communications Manager

Location: London, Grays inn Road

Working Pattern: Full time/Permanent/Hybrid

#LI-Hybrid #LI-EH1 #LI-KantarMedia

* This is a full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future. 

           

Role Description        

The PR & External Communications Manager drives clear, compelling and consistent communication to Kantar Media’s external audiences including clients, prospects, partners, journalists and industry stakeholders. The role focuses on the creation and delivery of high‑quality external content, management of our social channels and day‑to‑day coordination of PR activity with external agencies.

Success in this role means:

  • Strengthening Kantar Media’s profile and reputation across the media ecosystem.
  • Providing high‑quality client and partner-facing materials that support commercial teams.
  • Managing proactive and reactive PR activity with accuracy, speed and professionalism.
  • Ensuring LinkedIn and YouTube channels deliver impact, consistency and growth.

Key Responsibilities

1. Client & Partner Communications

  • Support the development of clear, consistent external communications for clients and partners, including updates, announcements, product changes and partnership activity.
  • Work closely with commercial, product and go‑to‑market teams to ensure all messaging is aligned and delivered in a timely, accurate manner.
  • Package complex updates into simple, high‑impact communications that support global and regional client engagement.
  • Coordinate with central and market teams to ensure client‑facing information reflects the new brand and updated messaging framework (from late February onward).

2. PR & Media Relations

  • Draft and review press releases, corporate statements, Q&As and briefing documents.
  • Manage inbound media enquiries: triage requests, coordinate timely responses and work with subject-matter experts to ensure accuracy.
  • Act as a day‑to‑day contact for PR agencies, ensuring alignment on priorities, messaging, story angles and timing.
  • Support proactive PR activity, including media outreach, narrative refinement and campaign execution.
  • Maintain media materials such as boilerplates, bios and key messages — ensuring updates through the re‑brand period.

3. Social Media Management (LinkedIn & YouTube)

  • Lead the planning, scheduling and quality control of content on Kantar Media’s LinkedIn and YouTube channels.
  • Ensure posts are accurate, consistent with our messaging and aligned with the evolving brand.
  • Partner with teams across the business to source assets, approvals and timely content inputs. Work with internal comms teams to scale our LinkedIn messaging internally.
  • Monitor performance, optimise publishing tactics, and provide regular insights to internal stakeholders.

4. Re‑Brand Support & Messaging Consistency (from late February)

  • Play a key role in applying the new brand across external communications.
  • Ensure all client, partner, PR and social communications reflect the updated identity and message framework.
  • Act as a guardian for tone of voice and message consistency across materials produced by different markets and teams.
  • Support the distribution of re‑brand guidelines and ensure external touchpoints transition smoothly.

5. Agency & Stakeholder Management

  • Manage day‑to‑day interactions with PR agencies, ensuring they receive clear briefs, timely feedback and accurate messaging.
  • Coordinate internal stakeholders — including Legal, Product and commercial teams — to ensure communications are approved and compliant.
  • Maintain efficient workflows for content routing, approval and release across global teams.

Experience Required

  • Experience in PR, external communications or corporate communications, ideally in media, technology or B2B environments.
  • Strong experience managing corporate LinkedIn channels; familiarity with YouTube a plus.
  • Demonstrated ability to draft and review press releases and manage media requests.
  • Experience supporting or implementing a brand transition is desirable but not essential.

Qualifications

  • Degree-level education or equivalent experience.
  • Qualifications in PR, communications or marketing welcome but not essential.
  • Excellent written and verbal communication skills in English.

Personal Qualities

  • Confident writer with a sharp eye for detail and strong editing skills.
  • Highly organised, able to manage multiple deadlines and stakeholder groups.
  • Proactive, curious and able to spot compelling stories from product, data and market developments.
  • Collaborative, diplomatic and comfortable working in a fast-moving, global environment.

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