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Associate Manager, Innovation & Customer Experience Practice, Insights, China
Location: Beijing, Jianwai Street
Posted: 12 Days ago
Job Type: Fixed Term Contract
Ref: R101695
A man having a conversation with a female colleague, whilst sat on whit comfy chairs.

Main Responsibilities

  • Independently design entire questionnaire/guide including new type of projects and discuss questionnaire with the client
  • Translate research objectives into questionnaire flow
  • Write complex research proposals based on instructions from supervisor
  • Provide advanced analysis and generate insightful and value-added findings and suggestions
  • Work out report flow with instruction from supervisor
  • Write error-free report with summary and recommendations based on instructions from supervisor
  • Deliver presentation of findings in both Chinese and English
  • Chair projects for at least 2 branded solutions independently
  • Demonstrate efficient and effective project management to ensure timely delivery at high quality standard
  • Control and save FLD costs
  • Build and maintain long-term trusting relationship with client
  • Respond to client enquiries promptly and provide professional suggestions
  • Demonstrate strong ability in people management of Juniors
  • Allocate tasks among team effectively. Manage their performance and make appraisals on them
  • Coach junior researchers on research work and train them up well

Job Requirements

  • Bachelor’s degree or master’s degree from top university
  • 3-5 years’ experience in market research or related function in either agency side or client side
  • Excellent English and Mandarin skills both in written and oral
  • Excellent in MS-Office, including Word, Excel and PowerPoint, and SPSS, SAS statistics
  • Strong communication and interpersonal skills
  • Have sound knowledge of overall market research technology and be able to apply to marketing / business practice and strategy
  • Be able to think logically and insightfully
  • Advanced analytical skills and be able to make value-added recommendations
  • Strong client service and account management ability
  • Strong project management skills
  • Good people management skills
  • A team player and be willing to work hard under high pressure and challenges in mature and professional manners

#LI-DNP and #LI-DNI

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