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Manager, Innovation & Customer Experience Practice, Insights, China
Location: Beijing, Jianwai Street
Posted: More than 30 days ago
Job Type: Fixed Term Contract
Ref: R101974
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A group of four people sat together in a circle. Two males are sat on a dark blue sofa with yellow cushions, facing the camera. One is older in a light grey jumper and dark blue jeans. The younger has dark brown hair and is a white T-shirt and khakhi trousers. Oppostite them are two women, both with brown hair. One is in a red shirt, the other in an orange jumper. They are facing away from the camera and you cannot see their faces. at a laptop.

Main Responsibilities

Working Relationships

  • Internal - Research senior or mid management, research executive, supervisor or other departments relevant managers and staff
  • External - Contact person with key accounts and regular projects coordinator

Job Description

  • Independently design entire questionnaire/ guide including new type of projects and discuss questionnaire with the client
  • Translate research objectives int questionnaire flow
  • Write complex research proposals base on the instructions from supervisor
  • Provide advanced analysis and generate insightful and value-added findings and suggestions
  • Provide advanced analysis and generate insightful and value-added findings and suggestions
  • Work out report flow with instruction from supervisor
  • Write error-free report with summary and recommendations based on instructions from supervisor
  • Deliver presentation of findings in both Chinese and English
  • Chair projects for at least 2 branded solutions independently
  • Demonstrate efficient and effective project management to ensure timely delivery at high quality standard
  • Control and save FLD costs
  • Build and maintain long term trusting relationship with client
  • Respond to client enquiries promptly and provide professional suggestions
  • Demonstrate strong ability in people management of Research Assistant or Research Executive
  • Allocate tasks among team effectively. Manage their performance and make appraisals on them
  • Coach junior researchers on research work and train them up well

Job Requirements

  • Bachelor Degree or Master Degree from top university
  • 5-8 years experience in market research or related function in either agency side or client side
  • Excellent English and Mandarin skills both in written and oral
  • Excellent in MS-Office, including Word, Excel and PowerPoint, and SPSS, SAS statistics
  • Strong communication and interpersonal skills
  • Have sound knowledge of overall market research technology and be able to apply to marketing / business practice and strategy
  • Be able to think logically and insightfully
  • Advanced analytical skills and be able to make value-added recommendations
  • Strong client service and account management ability
  • Strong project management skills
  • Good people management skills
  • A team player and be willing to work hard under high pressure and challenges in mature and professional manners
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